Terms & Conditions

When you visit our website (www.westerngreyparrots.com), we automatically receive information about the computer you’re using, including IP address, browser and operating system, and which pages you visited. We use this information only in aggregate form (as overall statistics) to help us evaluate how the general public navigates our site. For example, if we know that 10% of our visitors use Macs, or that 25% of our visitors use the Firefox browser, or that 70% of our visitors read our page about Housebreaking, this is helpful information for developing and improving our site. We don’t share this information with anyone else.

If you buy something from us, we receive the information we need to process your order, such as your name, address, e-mail address, phone numbers, and payment details. We use this information only for shipping purposes and also to process the necessary paperwork, to send you an order confirmation by e-mail, and to fulfill your order. Of course we must share it with the shipping agents who are responsible for transporting and delivering your puppy and with the bank when processing your payment and of course no one else.

If I contact you or buy something from you, will I get stuck on a mailing list?

No. Unless you give us specific permission to do so, you won’t receive any email from us, other than an order confirmation if you buy something from us. You won’t receive any junk or spam email from us or from anyone else, simply because you contacted us or bought anything from us, ’cause we don’t share your information. We would only send you special offers or newsletters if you specifically gave us permission to do so by signing up for them.

Will you share my information or email address with anyone?

Absolutely not. Your information is kept strictly confidential. We don’t sell, rent, disclose, or share it with anyone, except shipping agents who are responsible for transporting and delivering your puppy and with the bank when processing your payment or if required by law, or if we believe that disclosure is necessary to protect our rights.

Do you use cookies?

Yes, for website analysis and shopping. A cookie is a tiny text file that assigns a unique identifier to your computer. When you visit our site, Google Analytics places a cookie on your hard drive so Google can recognize your computer as you browse through our site. This helps tell us, for example, which pages are most popular with our visitors.

Do I need to accept cookies in order to use your site?

No. If you set your browser to refuse to accept cookies, that’s perfectly okay. You can still browse and enjoy our site.

Are cookies harmless?

Yes. A cookie is just a tiny text file. It’s not a computer program. It can’t contain a virus. It can’t “see” anything on your computer or change or take any data whatsoever from your computer. It really is harmless. But you don’t need to accept cookies if you don’t want to. You can still enjoy our site.

Should I be concerned about spyware or adware on your site?

Nope. We don’t use spyware, adware, pop-up ads, spam, or any other annoying or intrusive marketing techniques.

Consideration:

The present agreement is established between the seller and Any client buying on our website or using our service. By purchasing a puppy, it is assumed that the buyer agrees to all terms and conditions listed herein.

Guarantee:

The Seller’s guarantee that the puppy(ies) being purchased is (are) healthy, trained and fits exact description. The photos listed on our website are those of actual puppy(ies) being purchased.

In the unlikely event of the death of a puppy(ies) within two years from its birth due to genetics abnormalities, or if the puppy(ies) is (are) found to have congenital or hereditary disorders which adversely affects the health of your puppy(ies), we will replace the puppy(ies) with another of equivalent value at no additional cost to you. The cause of death should be certified by a licensed veterinarian.

In the event of the death of a puppy, due to genetic abnormalities after ten years of birth, we will issue a credit in the amount of 70% of the original cost towards the purchase of a replacement puppy of equivalent value. The cause of death should be certified by a licensed veterinarian.

The Puppy(ies) being purchased shall come with the following;

Lifetime Satisfaction Guarantee.
Health Guarantee.
Airline approved crate.
ISO Microchip.
Health Certificate.
Age appropriate shots.
Food Menu.
Play toys and treats. Blanket, collar and leash.
Buyer’s Commitment:

By purchasing the puppy(ies), the buyer agrees to all terms and conditions as outlined on our website.

Buy Back Option:

The seller retains the right to buy back the puppy(ies) if the new owner decides to sell. The right is valid for the life of the puppy, for a price to be agreed by both parties.

Default: If at any moment, the buyer is unable to fulfil contractual engagement, the puppy(ies) shall be returned to seller satisfactory condition. The sales shall be nullified and all payments made by the buyer shall be forfeited.

Money Back Guarantee:

In the event that buyer is not satisfied within 30 days of purchase, buyer may return the puppy(ies) to seller and shall receive a refund equivalent to 100% of purchase price.

Payment:

The buyer agrees to pay for the full amount listed on our website. 100% payment is required upfront, prior to shipping of puppy(ies).

Transfer of ownership & Liability:

After puppies are purchased, all rights and responsibility for the puppies are immediately transferred to the buyer
Purchase can only be cancelled or refund requested if the puppy has not been shipped out of our facility yet or within 30 days do delivery to buyer’s address.
We WILL NOT cancel a purchase or issue any refund while the puppy is being shipped (has been taken out of our facility and not yet delivered to the buyer) or after 30 days from the date on which the puppy was delivered to the buyer.

By making the purchase, the buyer accepts all our terms and conditions.